Description
A Quality Improvement Team (QIT) is a small group of workers (6-10 persons) from the same unit who meet regularly to identify, select and analyse work-related problems. QITs are also called Quality Control Circles (QCC). This training package gives an overview of QITs and the relevant tools (7QC Tools) for teamwork in problem-solving exercises.
This training package will give a new perspective of team meetings that will shorten meeting times, give a clear focus to the purpose of the meeting, and assure that everyone has the same opportunity to contribute to the solution.This package is for everyone in the manufacturing / service sectors.
7QC TOOLS
Participants will be well-versed with the following Tools at the end of the Training:
- Check Sheets
- Pareto Charts
- Flow Charts
- Cause and Effect Diagrams
- Histograms
- Scatter Diagrams
- Control Charts
Quality Improvement Teams & 7QC Tools : Curriculum
- Introduction to QITs/QCCs
- Roles of Management, Facilitators, Leaders, Recorders and Members
- 5W2H Problem Solving Approach
- 7 QC Tools:
- Check Sheets
- Pareto Charts
- Flow Charts
- Cause and Effect Diagrams
- Conducting a QIT/QCC Meeting
- PDCA Project Reporting Structure
- Making QIT/QCC Presentation
- QIT/QCC Implementation Plan
- 7 QC Tools:
- Cause and Effect Diagrams (Continued)
- Histograms
- Scatter Diagrams
- Control Charts
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